Balances, transfers, and conversions
How merchant balances work across accounts, and the Transfer and Conversion entries you'll see in Transaction History.
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How merchant balances work across accounts, and the Transfer and Conversion entries you'll see in Transaction History.
Your tenant can have multiple accounts, each holding a separate balance per asset (e.g. USDT, USDC, BTC). Deposits and withdrawals pick a network via the currency code (e.g. USDT_TRC20), but they credit or debit the shared asset balance.
Two admin-panel actions move funds between assets or accounts without a deposit or withdrawal:
An admin can move balance from one of your accounts to another (Accounts → Transfer, admin-only). Transfers are same-asset and use a preview then commit flow:
Preview the transfer to see the resolved account names and available balance.
Commit it to move the funds and get back a completedAt timestamp.
Most transfers are internal — between two of your own accounts. Transfers can also be marked external, moving funds to an account outside your tenant.
A conversion exchanges one asset for another at the current rate (e.g. USDC → USDT). Conversions are admin-panel only. You'll also see them as a side effect of auto-converting withdrawals. Stablecoin-to-stablecoin pairs (e.g. USDT ↔ USDC) convert at 1:1.
Go to Accounts → History and filter by type (transfer or conversion), or open the account balances view for current per-asset balances. See Testing your integration for more on the History drawer.
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